MedElec Solution Group

Medical Engineering

Reliable, innovative, and accessible medical technology services.

About Us

Pioneering Excellence in Medical Engineering

At MedElec Solution Group, we deliver comprehensive biomedical engineering services across Australia, supporting hospitals, clinics, and healthcare providers with reliable, compliant, and high-performing medical equipment. We work across virtually all medical devices used in patient care,from ICU machines, ventilators, infusion pumps, surgical lights, hospital beds, and patient monitors to X-ray systems, laboratory instruments, and specialised healthcare devices for defence and government facilities. Put simply, if it is used in healthcare, we maintain, repair, or optimise it. Our approach combines precision, reliability, and innovation, ensuring equipment operates safely and efficiently to support uninterrupted patient care.

Our Mission

To be our customers’ first choice for biomedical engineering services, delivering innovative, reliable, and efficient solutions so healthcare providers can focus on what matters most, patient care.

Our Vision

To be a trusted partner in healthcare technology, improving access, reliability, and patient outcomes through cost-effective and high-quality solutions.

Our Expertise

Preventative maintenance, repairs, equipment installations and commissioning, electrical safety and gas testing, procurement and lifecycle management. We also offer same-day or next-day reporting to ensure your equipment is ready when it matters most.

Flexibility to Suit Your Schedule

We adapt to your schedule ,offering after-hours, weekend, and low-impact service times to minimize disruption. Our flexible approach ensures your equipment is maintained and serviced when it’s most convenient for you.

Quality and Excellence in Every Solution

We ensure every project meets the highest industry standards, including full compliance with Australian Standards AS3551 and manufacturer guidelines. By partnering with leading manufacturers, we deliver innovative, state-of-the-art solutions tailored to your needs.

16+
Years of Experience
8500+
Machines Serviced
24hr
Report Turnaround
3
Countries Impacted

Our Services

Imaging Equipment Installation Services

Imaging Equipment Installation Services

End-to-end solutions for imaging equipment setup, commissioning, and ongoing support

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Biomedical Equipment Maintenance & Repairs

Biomedical Equipment Maintenance & Repairs

Reliable servicing for all biomedical devices to ensure optimal performance and patient safety

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Technical Support and Troubleshooting

Technical Support and Troubleshooting

24/7 assistance for urgent and routine technical issues

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Commissioning & Decommissioning Services

Commissioning & Decommissioning Services

Seamless setup and integration for new medical devices

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Training and Education

Training and Education

Hands-on training for clinicians and staff on medical equipment operation and safety

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Compliance & Regulatory Services

Compliance & Regulatory Services

Ensuring your equipment meets all legal and safety standards

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Buy-Back Program – We Pay for Your Old Equipment

Buy-Back Program – We Pay for Your Old Equipment

Turn your unused or outdated medical equipment into cash or credit

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Service Packages

Essential Care

Basic Response & Repair

  • Coverage: Remote support and on-site visits charged per call.
  • Labor: Charged at standard hourly rates.
  • Travel: Charged separately*
  • Parts: All parts charged as used
  • High Priority: Not included
  • Service Visits: 1 scheduled service per year

Ideal for: Small clinics with occasional issues and flexible timelines

Select Plan

Total Care

Comprehensive Care

  • Coverage: Full service including proactive maintenance and emergency response
  • Labor: Fully covered
  • Travel: Charged separately*
  • Parts: All parts included, including major assemblies*
  • High Priority: Yes – Immediate response (same-day or within agreed SLA)
  • Service Visits: 2 scheduled services per year (all labor, travel, and parts included*)

Ideal for: High-volume hospitals or clinics where uptime is critical

Select Plan

*Travel and major assemblies may be subject to additional terms. Contact us for full details.

Our Trusted Clients & Partners

We proudly support leading healthcare providers and partners with expert biomedical engineering services.

Fiona Stanley Hospital Siemens Healthcare Getinge Australia Australian Red Cross Lifeblood Clinipath Pathology Western Diagnostic Pathology Chemtronics Direct Brooks Australia Pro Health Care Sarstedt Australia CanningVale Podiatric Surgery

Frequently Asked Questions

We service a wide range of hospital and clinical equipment, including patient monitors, infusion pumps, defibrillators, ventilators, ultrasound machines, and diagnostic imaging equipment

Yes β€” we support most major manufacturers and can source parts or provide equivalent solutions where needed.

We offer both preventative maintenance (PM) to reduce breakdowns and corrective maintenance for repairs and faults. Most clients use scheduled maintenance plans.

It depends on the device and regulatory requirements, but typically: High-risk devices: every 6–12 months. Imaging equipment: annually or per manufacturer guidelines.

Yes. We follow local healthcare regulations (e.g., Health Canada, TGA in Australia), manufacturer specifications, and industry standards for calibration and testing.

Yes β€” all serviced equipment includes calibration reports, compliance certificates, and maintenance logs.

We perform electrical safety testing, functional verification, alarm testing, and accuracy calibration.

Routine servicing is scheduled in advance. Emergency repairs are typically same-day or next-day, depending on location and urgency.

Yes β€” we provide priority support for critical equipment failures.

Yes β€” most servicing is performed on-site to minimize downtime and disruption to your operations.

Contact Us

Get in touch with our medical imaging team for appointments and inquiries

Visit Our Clinic

Perth
Western Australia

Get Directions

Call Us

(+61) 433 401 514

For appointments & inquiries

Email Us

info@medelec.com.au

We'll respond within 24 hours

Opening Hours

Monday - Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed

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